Looping.Tech Privacy Policy

Effective 3 March, 2019

1. Introduction

2. About us

3. About this policy

4. What is considered personal data?

5. Your rights to choice and control

6. Legal basis for processing personal data

7. Categories of personal data we collect

8. How we protect and secure personal data

9. Information sharing with third parties

10. Changes to this privacy policy

11. Contact us

1. Introduction

Thank you for your interest in us!

Looping.Tech handles and collects personal information about our clients, suppliers, partners, and website visitors. We want to give you the best possible experience and make sure you enjoy our products and services. To do this, we need to understand your habits so that we can deliver a unique and personalized service that is specifically tailored to you. The integrity and protection of your personal data is and will remain, extremely important to us. Therefore, we want to describe in a transparent way how we collect, store, share, and process your personal data, as well as describe your choice and control options regarding when and how you choose to share your personal data. 

2. About us

Our website is: https://www.looping.tech

Looping.Tech is a website operated by MNK Tech, a company headquartered in Stockholm, Sweden. We provide services related to business consulting, brand identity and design, user experience (UX) research, web development, hosting and maintenance, machine learning and AI, search optimization, copywriting, and marketing campaigns. Find out more about our services here.

3. About this policy

This privacy policy describes in detail how Looping.Tech processes your personal data. The policy covers all of Looping.Tech services and related products. The terms that govern your use of these services and products are set out in our Terms of Use. From time to time, we may develop new or offer additional services. We will provide more information and/or additional terms and conditions if the launch of such services will result in a material change in how we collect and process personal information. Unless otherwise stated, when launching such new or additional services, they will be covered by this privacy policy.

The purpose of this privacy policy is to:

  • Ensure that you understand what personal information we collect about you, the purposes of why we collect and process it, and who we share it with;
  • Explain how we process the personal information you share with us to give you a good user experience when using our website or services; and
  • Explain what rights and options you have regarding the personal data we collect and process about you, and how we protect your privacy.

4. What is considered personal data?

Personal data includes all information related to an identified or identifiable physical person. What is important about the information is whether it can be linked individually or in combination with other information to a person. Typical personal data is a personal identity number (national identification number), name, address and location data, but in addition to this, an IP address, pictures of an individual, audio recordings of the individual, and the like can also be counted as personal data.

5. Your rights to choice and control

The General Data Protection Regulation (EU) 2016/679 (GDPR) gives individuals certain rights regarding their personal data. Looping.Tech offers transparency and access controls that help users exercise the rights available under applicable law and with the restrictions that apply under law. Individual rights include:

Right of access

The right to be informed of, and request access to, the personal data we process about you. You have the right to request this information be sent to you free of charge up to once a year. To do this, contact our data controller.

Right to Correction

If you notice that personal information we hold on you is incorrect or incomplete, you have the right to ask us to correct or update the information. 

Right to delete

You may request that we delete the personal data we have about you, this assumes that we have no legal requirement to retain this information.

Right of restriction (withdraw consent)

You always have the right to withdraw any consent you have given us at any time. This includes the right to request that we temporarily or permanently discontinue the processing of all or some of your personal data. 

Right to object

You have the right to, at any time, object to us processing your personal data for a particular purpose. For instance, the right to object to your personal information being processed for direct marketing.

Right to data portability

In some cases, you have the right to request a copy of your personal data in electronic format and ask us to transmit this information for use in another party’s services.

Right not to be subject to automated decision making

You have the right not to be subject to any decisions based solely on automated decision making, which is when an algorithm makes a decision with no human input. This includes profiling, i.e. the automated processing of personal data to evaluate certain things about an individual.

Right to submit a complaint

You have the right to submit a complaint to us if you feel that our work does not comply with this privacy policy and/or applicable laws and regulations. If you believe that we have handled your personal data in a manner inconsistent with our stated directives, you have the right to appeal to a supervisory authority.

In order for you to exercise and learn more about these rights, and for you to state your preferences on how you want Looping.Tech to use your personal information, we provide the following tools:

  • Cookies policy – provides information on how we use cookies and what types of cookies we use. Here you will also find information on how to set your cookie preferences and how to opt-out of certain types of cookies.
  • This privacy policy – provides information on how we collect, store, share, and process personal data. Here you will also find information on a user’s choice and control options. 
  • Terms of Use – provides information on our service agreements with clients and users, and on what terms. Here you will also find information on your legal rights, the rights you give us, and what rules to follow.

For more knowledge about your legal rights, we refer to The EU General Data Protection Regulation (GDPR).

Looping.Tech collects personal information to, for instance, contact, establish and/or maintain a business relationship. We always obtain your approval when we handle any form of your personal data or other information that can be used to identify who you are. The legal basis for collecting and processing the information is:

  • That you have given your consent;
  • A legitimate interest from both parties;
  • That personal information is needed for us to live up to the agreements about our products and services we have with you as a client; or
  • To be able to give feedback to you who have contacted us.

7. Categories of personal data we collect

In the table below, we describe what categories of personal data we collect and process, and for what purpose we collect them which is also identified at the time of collection. We save the information as long as it is necessary for the purposes of the processing and additionally, we have procedures in place to ensure that the collected data is not stored in more places than necessary. 

Category of personal dataDescription of categoryHow long we save the data
Business contactThe contact information we collect when we have mutual business interests to continue our connection and conversation. This data includes name, phone number, and email address, as well as professional information such as job title, institution, and company.For one (1) year.
Contact informationWhen you talk to us through any of our media channels, by phone, by e-mail, in person, or by using any contact forms on our website, we might ask for certain personal information including your name, contact information, any pictures and other information you provide us with. We use that personal data to be able to contact you regarding the subject for which you reached out to us and to answer your questions.For three (3) years or as long as required by law.
Details of competitions, surveys and lotteriesWe may, from time to time, offer surveys, contests, sweepstakes, or other promotions, either directly on our website or through our social media channels. Participation in these is completely voluntary. Information requested for entry may include personal information such as your first name, last name, address, date of birth, phone number, email address, username, and similar. We use this information to administer our promotions. Until the competition is over and a winner has been selected.
Marketing purposesWhen you have consented to us using your personal information for direct marketing we use it to make our marketing more relevant to you. The contact information we collect includes your name, e-mail, cookies, and IP-address as well as marketing preferences.From when you have agreed to us storing your information for marketing purposes up to two (2) years.
Newsletter subscribersIf you choose to have our newsletter sent to you, we will save the email address and the full name you provided.Until you unsubscribe from our newsletter.
Payment and purchase informationWe collect certain personal information when you purchase one of our services and products (as defined in our Terms of Use). The exact personal information collected varies depending on the payment method but includes information such as the following: full name, date of birth, selected payment method, credit or debit card type as well as expiry date and certain numbers in your card number (if paying with card), your registered address, mobile phone number, e-mail address, and information about your purchase and your transaction history.Twelve (12) months after placed order.
After that, we need to save the data for five to ten (5-10) years in accordance with Swedish law and legislation. 
Recruitment / InternshipIn connection with the recruitment for a position at Looping.Tech and/or internship possibility, we handle and collect your personal data such as first and last name, contact information, education and employment history, work skills, desired work location, recommendations, your resume, and other associated information which is considered appropriate for the purpose of creating an effective onboarding process.For as long as the position you have applied for is open. 
User informationThis is the personal information that you have provided or that we have collected so that you can register for and use our services. Depending on which service you signed up for, the information may include username, email address, phone number, date of birth, gender, address, and country. This is the personal information we request that is required to create your account. Until you stop using our service or until the project has been completed.
Usage dataThis information is the personal data automatically collected about you when you use our services. We collect this data to help improve our services and to give you a personalized experience by meeting your individual needs. This data includes information about how you interact with our emails, social media channels, and website(s) such as pages and files viewed, and searches made. We also get request information (speed, frequency, the site from which you linked to us (called “referring page”), the name of the website you choose to visit immediately after ours (called “exit page”), information about other websites you have recently visited, and the web browser you used (software used to browse the internet) including its type and language. It also includes other technical data such as operating system, system configuration information, identifiers such as cookies data and IP addresses, your device information and the device’s approximate geographic location, unique device identifiers, and the date/time stamps associated with your usage. Our data retention period for storing historical usage data is 24 months, or two (2) years. 
User Experience (UX) ResearchPersonal information is addressed and collected in connection to all stages involved in our user experience (UX) research process, including the development, testing, and management of the IT systems we work with. Participants in the UX research stages will always be informed before any of their personal data is stored and how it will be used. Participation is voluntary. The data includes personal information such as first name, last name, phone number, and e-mail address, as well as any video or voice recordings, and thoughts and beliefs related to the IT system or product that is tested.Until the work process and the project is complete and finished. During data analysis, information is anonymous.

We will delete your personal data at your request before these mentioned time frames, unless we are legally justified or required to retain certain personal information, such as in the following situations:

  • If there is an unsolved problem attributable to your account, such as an outstanding credit regarding your account, an outstanding claim or in the event of a dispute, we will save the necessary personal information until the problem is resolved;
  • If there is a legal, fiscal, audit, and/or accounting obligation for us to store personal data, we will store the necessary personal data for the period of time that is applicable in applicable law; and or,
  • If necessary for our legitimate business interests, such as preventing fraud or maintaining security for our users.

8. How we protect and secure personal data

We are committed to protecting the privacy of our users and therefore, the security of personal information is important to us. We take appropriate administrative, technical, organizational, and physical measures to protect personal information from loss, misuse, disclosure, alteration, and destruction. This is to ensure the protection of any collected personal data but please note that no system is completely secure due to the open nature of the Internet. We have implemented various policies, including pseudonymization, encryption, and access and storage policies to protect against unauthorized access and unnecessary storage of personal data in our systems. These comprehensive security measures comply with the standard laws and regulations developed by the European Commission. These laws and regulations contain obligations for handling personal data as well as directions for issues such as the rights of the registered individuals and how any disputes surrounding the agreement should be resolved.

As for our clients with accounts that makes you access our services, these accounts require a username and password to log in to each service. Your password protects your user account, so we recommend that you use a strong password which is unique to that account, never share your password with anyone, restrict access to your computer and browser, and log out after using the service. Clients must keep their username and password secure, and never disclose it to a third party. Because the information in a client account is private, passwords are hashed, which means we cannot see a client’s password. We cannot resend forgotten passwords and will only provide clients with instructions on how to reset them.

9. Information sharing with third parties

We do not sell or otherwise disclose personal information for the purpose of earning money. However, we do collect personal data about you from various third parties and may disclose personal data to some third parties. These third-party sources vary over time but we always place high demands on our partners treating your personal information with the same integrity and security as we do, and under no circumstances allow partners or subcontractors to use shared personal information for purposes other than those defined by us. These include the following categories:

Category of third partiesDescription of category
Advertisers and marketing partnersWe work with advertisers and marketing partners to allow us to tailor the ads you see, enabling the delivery of more relevant ads and marketing messages to you, and measuring their effectiveness. This may include interest-based advertising (also known as behavioral online advertising), content-based advertising, and generic advertising. 
Payment service providersWe will share your personal information with our payment service providers if needed so that they can process your payments and with a view to counteracting fraud.
If you choose to pay for services via invoice, we may receive data from our payment partners so that we can send invoices, process your payment, and provide you with what you have paid for.
Technical service providersWe employ service providers who perform services for us. These service providers may need access to certain personal information in order to deliver their services to us. Service providers can be companies that provide customer service support, e-mail services, runs the technical infrastructure we need to provide our services (such as domains and hosting), help protect and secure our systems and services, promote our and partners products and services as well as events and advertising campaigns where Looping.Tech is involved.
Website activities trackingWe use Facebook’s pixel to track website activities that we can use for various marketing purposes and we use Google Analytics script to get statistics. We use these tools with the purpose of giving us better insights into how users use our website, for example, what articles and pages people like to read or what language you want to use when you visit us. To be able to differentiate visitors, the tool takes in your IP address and the date and time when a page was visited. This IP address is then encrypted before it is sent to us which means that we cannot see your IP addresses and thus do not receive any information that can be linked to you or anyone else. 

Because of this collaboration with third parties, we may transfer the personal information we collect about you to countries other than the country in which the information originally was collected. By submitting your personal information, you consent to this transfer. When we transfer your information to other countries, we will protect that information as described in this privacy policy and in accordance with applicable law and regulations.

Additionally, we may share personal information as compelled or required by law, to law enforcement authorities or other government officials, to protect or defend our legal rights, or in order to investigate, prevent or take action regarding illegal activities, suspected fraud, or violations of our Terms and Use when using our website, services, or other applicable policies. We also share your personal information where we deem it necessary to safeguard our own, or a third party’s, legitimate interest in national security, law enforcement, litigation, a criminal investigation, protection of personal safety, or to prevent death or imminent bodily injury, provided that we believe that such interest does not violate your interests or fundamental rights and freedoms that require the protection of your personal information.

Links to third-party websites and embedded content

Looping.Tech website(s) include links to other websites whose privacy practices may be different from ours. If you follow these links to visit those websites and/or submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Furthermore, embedded material from other websites may be present on this website, thus enabling those content providers to obtain data that identifies you when you visit our website. We always try to make sure a website is reliable and has privacy practices that agree with our privacy policy before embedding any content from their website into ours.

Social media platforms and widgets

Looping.Tech website(s) may include social media features. These features may collect information about your IP address and which page you are visiting on our website, and they may set a cookie to make sure the feature functions properly. Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.

Google and YouTube

Google or YouTube features on our website can read or store cookies on Google’s or YouTube’s behalf:

  • YouTube video player (allows you to watch YouTube videos on our website)
  • Sign in to Google (allowing the user to sign in to their Google Account and interact with our site through that account)

Click here for Google’s privacy policy (also applicable to YouTube).

Facebook

Facebook features on our website can read or store cookies on Facebook’s behalf:

  • Like button (allows you to like the item on Facebook)
  • Facebook Share (allows you to share the item on Facebook)
  • Facebook Social Graph (allows our site to download elements from Facebook into our site, such as profile pictures)

Click here to view Facebook’s data policy.

Click here to read about Facebook cookies.

Instagram

Instagram features on our website can read or store cookies on Instagram’s behalf:

  • Log in to Instagram (allowing the user to log in to their Instagram account and interact with our website through that account)

Click here to read about Instagram’s data policy.

Twitter

Twitter features on our website can read or store cookies on Twitter’s behalf:

  • Log in to Twitter (allows the user to log in to their Twitter account and interact with our site through that account)
  • Twitter Share

Click here to view Twitter’s privacy policy.

10. Changes to this privacy policy

Looping.Tech reserves the right to update or change this privacy policy at any time, the date for the most recent revision will be posted on this page. We encourage you to check back regularly to review the latest version. 

When we make significant changes to this policy, we will notify you in an appropriate manner, for example by sending our registered users an email and/or through a clear information message on our website and social media channels. Make sure you read such messages carefully.

Date of publication: 2019-03-03
Updated: 2020-06-08

11. Contact us

Thank you for taking part in our privacy policy. If you have any questions, comments, or concerns about this privacy policy, please send us an email at info@looping.tech or use our contact form to send us a message.

MNK Tech
Registration number: 830321-1133
Strålgatan 11
112 63, Stockholm
SWEDEN

Data Controller at Looping.Tech

For questions about how we handle personal data, the way in which we have handled any privacy matter, or wish to exercise any of your rights, please contact:

Name: Najib Karrouk (data controller)
Phone number: +46737-43 91 44
E-mail: najib@looping.tech

© 2019 Looping.Tech.